JABRA EVOLVE: CELEBRATING 10 YEARS OF EXCELLENCE AND GROUND-BREAKING AUDIO TECHNOLOGY

DINESH KAMRA
DIRECTOR & CEO 
VECTRAE INFOTECH PVT LTD.

Jabra’s quest for innovativeness and uniqueness is what keeps the brand going
What makes Jabra a great brand to work with?  

There are many unique things about Jabra but what I would like to highlight is its noise cancelation technology. Jabra is actually known for its advanced noise cancelation technology which helps to eliminate background noise, and provide crystal clear sound. Second is the wireless freedom; Jabra offers a range of wireless headsets. Using these headsets gives you the freedom to move around while being connected on the call. Next is the long lasting battery life; most of the Jabra devices are known for their long battery life with some of them offering up to 15 hours of backup. The fourth uniqueness is in terms of the durability and comfortable, ergonomic designs that Jabra uses. Jabra also has its advanced microphone technology which is designed to pick up voice very clearly while reducing background noise and echo. Jabra devices are also integrated with all the major UC platforms, including Microsoft Teams, Cisco, Avaya, and Zoom. But most importantly, Jabra is very much focused and committed towards sustainability, whether it is with their products or the packaging they use.

How would you describe your journey of working with Jabra?

We have been a partner for Jabra for more than a decade. The good thing about the brand is their collaborative spirit. They encourage open communication, and have mutual respect for their partners. At the same time, Jabra has a very innovative culture; they are committed to innovation and quality. When any Jabra product is sold to a customer, there is always the satisfaction factor. That personally inspires me to work for Jabra. The brand also offers very exciting opportunities for business growth, besides boasting of a very speedy after-sales support. Their customer service response time is really fast when compared to other brands.

What impact has the Jabra Evolve series had on customer operations? 

The Evolve series is a flagship line of headsets of Jabra. It has created a benchmark in audio technology. Besides all the great features, Jabra provides two years of onsite replacement warranty with the Evolve series. This series of products has had a very profound impact on customer operations. It has transformed the way they communicate, collaborate and work and at the same time improved their productivity to the next level. Another factor is the wireless mobility feature; with wireless headsets like Evolve2 75, customers have the freedom to move around while being connected on a call. This is particularly beneficial for the professionals who need to multitask.